The Canada Revenue Agency has disciplined more than 1,000 employees for professional misconduct over the past four years — on average one case every working day.
According to numbers obtained by CBC News, some tabled in Parliament and others provided by the agency, there were 550 cases of misconduct between April 1, 2016 and March 27, 2018. There were another 521 cases between April 2014 and March 2016 for a total of 1,071.
A breakdown of the cases between 2016 and 2018 reveals that failure to protect the agency’s — and taxpayers’ — information was the top reason employees were suspended, reprimanded or even fired. That accounted for 222 incidents or 40 per cent of misconduct identified by the agency.
The second most common offence fell into the category of “failure to protect CRA’s reputation.” That can include anything from being in a conflict of interest or committing a crime to tweeting out the wrong thing or yelling at a taxpayer, according to the agency’s code of integrity and professional conduct.
Between 2016 and 2018, 139 incidents or 25 per cent of the cases of misconduct fell into that category.-CBC News
Top reason for disciplinary action is failure to protect taxpayers' information https://t.co/AbabyCCd5X
— CBC News (@CBCNews) May 28, 2018
— Jen St. Denis (@JenStDen) May 23, 2018
Can’t say I’m surprised. I call them every tax season with some questions and the answers vary from good to absolute lies. (I know more about taxes than I let on).
More than 1,000 CRA employees disciplined for misconduct over past 4 years https://t.co/6b7xbWXF87
— JJ Schtaunkhauser (@Schtaunkhauser) May 28, 2018
"While there have been 1,071 cases of misconduct over four years, agency officials point out that with 44,000 employees, it worked out to less than one per cent of its workforce each year." #tax https://t.co/Jh5FdGcV4H
— Cadham Rains Law (@CadhamRainsLaw) May 28, 2018
If you sell real estate, expect the taxman to take a close look in continued @CanRevAgency crackdown #vanre #cdnpoli@DiLebouthillier, you should start w/ West Vancouver, Vancouver West & #RichmondBC. Highest poverty rate w/ million dollar mansions!https://t.co/i1tFPcPNPb
— Raymond Wong (@RWong1975) May 28, 2018
550 CRA employee misconduct cases in last 2 years. Failure to protect information (40%), assets (9%), public funds (11%), reputation (25%). Failure to foster a healthy and respectful work environment (15%). pic.twitter.com/tY6FXnjhJ2
— Joseph Devaney (@videotax) May 28, 2018
It was a pleasure to visit the CRA offices in Halifax and Dartmouth. I was very happy to hear about your innovative approaches and how our Government’s investments are giving you the appropriate tools needed to fight tax evasion and aggressive tax avoidance. #ServingYouBetter pic.twitter.com/hlJmcHaPm4
— Diane Lebouthillier (@DiLebouthillier) May 25, 2018
— Yahoo Canada News (@YahooCanadaNews) May 28, 2018