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WhatsApp adds new feature WhatsApp Business for small businesses.

WhatsApp is launching a new feature to its app called WhatsApp Business. The feature is designed to help businesses connect with its customers and was built with “small businesses” in mind.

By downloading the app you will be able to create a business profile equipped with your business address, business description, website and email address. You will also be allowed to create automated messages and quick replies.

The app can be used for internal communication between management and staff and allows for instant communication rather than sending an email. Another component of the app is quick and easy customer support as well as marketing and promotion via chain messages. The app will be ideal for small businesses in the service industry as customers can place order through the app more easily and direct.

Download app here: https://www.whatsapp.com/business/

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